After-Sales Support

Hum Hain Aapke Saath

Purchase ke baad bhi PhonesAI aapke saath hai — warranty, repairs, trade-in, sab kuch.

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Warranty Policy

💧 Water Pack — 1 Year Brand + 7-Day Software

Internal waterproofing seal intact — never tampered internally. Seal breaks permanently when opened. Official brand warranty (Apple/Samsung care centre) — 1 year for PTA phones where applicable. New or pre-owned. PhonesAI additionally covers software issues for 7 days.

⚠️ JV iPhones — brand warranty does not apply. 7-day software warranty via PhonesAI only.

♻️ Pre-Owned — 7 Days Software

7-day software warranty via PhonesAI. Hardware not covered.

⚠️ JV iPhone — 7 Days Software Only

Software issues only — 7 days. Hardware not covered. SIM lock is by design, not a defect.

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Unboxing video is mandatory for all warranty claims. Bina video ke koi claim accept nahi hoga.

Full Warranty Policy →
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Unboxing Video Guide

Phone milne pe turant yeh video banayein — warranty ka proof hai.

1

Sealed box dikhao

2

Slowly open karein

3

Face ID test karein

4

Battery health check

5

Camera test karein

6

Charging test

7

Speaker test

8

Screen check karein

Send Us Your Video →
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Repair Service

Exclusive to PhonesAI customers only

Humse phone khareedne wale customers ke liye hum repair arrange karte hain — screen, battery, camera, aur zyada. Pricing aur availability case-by-case WhatsApp pe confirm hoti hai.

Request Repair →
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Trade-In

Apna purana iPhone, Samsung ya Pixel trade karein. Best rates.

📍 In-store only — Wah Cantt. Online/mail trade-in coming soon.

Get Quote →

Direct Support

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WhatsApp Support

0320-0801010 • Mon–Sun 12pm–10pm

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Physical Store

Mobile Corner, Wah Cantt, Punjab • Mon–Sun 12pm–10pm